Terms of Service

Last Updated: March 2026

Welcome to Parent Hub. These Terms of Service ("Terms") govern your access to and use of the website, mobile applications, and coordination services provided by Family Sync Pty Ltd ("we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

1. Description of Service

Parent Hub provides a secure digital infrastructure designed for private family coordination and logistical management. The Service includes tools for automated data processing, synchronisation of family schedules, and internal communication platforms.

2. Eligibility

You must be at least 18 years of age to create an account and use the Service. By using the Service, you represent and warrant that you have the right, authority, and capacity to enter into these Terms.

3. User Accounts and Security

  • Account Creation: To access certain features, you must register for an account. you agree to provide accurate, current, and complete information.

  • Security: You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised use of your account.

  • Responsibility: You are solely responsible for all activity that occurs under your account.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any local, state, or international laws.

  • Impersonate any person or entity.

  • Interfere with or disrupt the integrity or performance of the Service.

  • Attempt to gain unauthorised access to the Service or its related systems.

  • Use the Service for any purpose that is competitive to Family Sync Pty Ltd.

5. Intellectual Property

All content, features, and functionality of the Service - including but not limited to software, design, logos, and proprietary data processing logic - are the exclusive property of Family Sync Pty Ltd and are protected by international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial family coordination.

6. User Content and Data Processing

  • Ownership: You retain ownership of any data or content you submit to the Service.

  • License: By providing content to the Service, you grant us a worldwide, royalty-free license to process that data solely for the purpose of providing the coordination features of the Service.

  • Accuracy: We utilise automated systems to assist in logistical organisation. While we strive for high precision, we do not guarantee the 100% accuracy of automated extractions and encourage users to verify critical dates and details.

7. Subscriptions and Payments

  • Billing: Access to certain features requires a paid subscription. Payments are processed through third-party providers (e.g., Apple App Store or Google Play Store).

  • Cancellations: Subscriptions may be cancelled at any time through your device's account settings.

  • Refunds: Refund requests are subject to the policies of the respective app store provider.

8. Termination

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or the interests of Family Sync Pty Ltd.

9. Limitation of Liability

To the maximum extent permitted by law, Family Sync Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, the Service.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Western Australia, Australia, without regard to its conflict of law principles.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website and updating the "Last Updated" date at the top of this document.

12. Contact Information

If you have any questions regarding these Terms, please contact us at:

Family Sync Pty Ltd

339 Huntriss Road, Woodlands WA 6018

hello@parenthubapp.com